Update » I just received an email from Entrecard crew saying “we’ll settle with a warning” and they returned my credits back to my account.
Two days ago I realized that it was missing plenty of credits from my account, after wonder a while what have had cause that I went to transactions page to check if I had sent someone credits by mistake and then I found a message saying “SPAMMING - STOP OR YOU’LL BE REMOVED” and 4,000 was took away from my account.
Entrecard is being a very important source of traffic to my blog lately however Entrecard crew hurt me really bad.
I sent an email to Graham Landon (Entrecard founder) asking for a explanation about the situation. See the email below »
Graham Langdon,
Today I noticed something really weird in my account. I’m short 4,000 EC Credits.
At first I thought I had send someone the credits by mistake, however when I went to transactions
I realized what have had happened to my account, the message “SPAMMING -STOP OR YOU’LL BE REMOVED”.
To tell you the truth I have no idea why you guys think I’m spamming.
I created a contest to giveaway 10,000 EC credits to the blog which brings more traffic to my blog. Then I sent
some messages to at most 100 people, after 2 people asked me to stop sending messages I stop and that’s it.
And the problem is I didn’t even received a message from Entrecard.com saying something like stop sending messages that
looks like a SPAM.
SPAM for me is some blogs I see everyday that has the Entrecard logo in a page that has nothing but the blog or some people that has more than 5 accounts that looks the same and they promote themselves.
This is totally unfair, if you go to your analysis you can see how much time I spend in Entrecard.com. I think I even stay connected
to Entrecard more than to my email.
I’d like to ask you to please consider to give my credits back, because I have to give to the person who wins the contest. I want to
honor that. I don’t want to be short by the end of the contest.
I treat Entrecard as a family where everybody has to help each other. I never used Entrecard as a SPAM tool to promote my blog.
regards,
Thiago Prado
www.whataboutbrazil.com
Just after a send the message he answered me back in a very rude way. check the email below »
You received about a hundred different complaints over the last few months. Stop spamming people or we’ll close your account, seriously.
The funny part about this story is that I released the contest last week and before this contest I’ve never had sent a message using Entrecard website. It’s impossible the complaints to have happened months ago if I wasn’t even using the service.
Another funny fact is that before May 24th I thought I’ll lose my credits if I drop cards instead of earn credits. So, before this date I didn’t even drop cards using Entrecard.
After I talk to some of my friends that are bloggers they told me that they’ve heard about situations like that involving Entrecard site. I hope this isn’t a strategy to make the user come back to the site and try to get the credits back.
One of my friends even quit Entrecard because the site changed the whole idea of community and started to monetize in every single way.
To tell the truth I didn’t quit Entrecard because I’m having a contest running and I have to pay 10,000 Entrecard credits to the winner. If Entrecard and I don’t settle the situation I don’t know if I will continue being a member of the community after the end of the contest. The deadline of the contest is the end of July.